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The WMYJS can be contacted through the above numbers, emails and addresses. If you are already in contact with us the worker should have also have given you their direct contact details.

If you are you concerned about the immediate safety of a child or that they may commit an offence you should also contact either the Police using 999 if there is an imminent risk to another person or using 101 if the risk is not immediate.

Alternatively you could contact the local Children’s Services department see below:


If you think that a child has been harmed or is being neglected, contact the MASH (Multi-Agency Safeguarding Hub) on the contact numbers listed below:

The MASH If you need to speak to the team – (01432) 260800

Emergency Duty Team (01905) 768020 (out of hours number for when MASH are unavailable)

See this page for more information


If you think a child or young person is being harmed or at risk of being harmed you must contact the First Point of Contact (FPOC), Children’s Services and tell them your concerns. It might be you that’s being harmed. Don’t delay, please contact us straight away – we’re here to help you.

Please report your concerns to FPOC on 0345 678 9021.

If you need to report concerns out of office hours then please contact the Emergency Social Work Team on 0345 678 9040 selecting option 1

See this page for more information

Telford & Wrekin

We are all responsible for reporting concerns about a child’s welfare. Don’t wait until you’re certain, if you are worried about a child, call Family Connect now:

01952 385385 option 1

01952 676500 (out of hours)

See this page for more information


If you have any concerns about a child or young person living in Worcestershire and feel that they may be in need of protection or safeguarding contact the Family Front Door.

Office Hours: Telephone: 01905 822666 Staff are available Monday to Thursday from  9.00am to 5.00pm and Fridays from 9.00am to 4.30pm.

Out of Office Hours Telephone: 01905 768020 (weekdays and all day at weekends and bank holidays):

See this page for more info

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